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Telephone Answering services

There are many reasons why our clients find it pays to use our telephone answering service and we always adapt our service to meet their needs.

Calls are always answered in your business name by an operator who has, at his or her fingertips, all the details needed to answer your call intelligently.

Unlike some telephone answering services, we never close. Your caller will always be answered by a real person and never put in a queuing system, day or night.

Emergency call out service

Lift engineers · Refrigeration engineers · Air conditioning engineers · Locksmiths · Retail shop · Crisis lines · Computer help desks

Relax knowing that whatever the emergency, our operators will take the call and ask all the right questions - whatever the hour of the day or night. Let our telephone answering service provide you with total peace of mind.

When an emergency call is received, we carry out your instructions contacting the correct person, such as an engineer, supervisor or manager. This means that the caller needs only one contact number - and the rest is up to us. We can also screen calls so that your staff are only contacted or called out when it is really necessary.

Your business will appear more professional and convey a more personal image with telephone answering services from The Telephone Chain taking your calls.

Message Bureau

IFA's · Photographers · Designers · Training organisations · Carpet cleaning services · Advertising/Marketing companies · Communications companies · Car hire

Some businesses prefer to have one of our friendly and professional voices answer all their calls - leaving them free to do what they do best - run their business. Our telephone answering services will ensure you never miss another call.

Answering machines may have been around for a long time and now there are also voicemails, but up to 70% of callers will not leave a message, particularly when they are contacting a company for the first time. Callers can never be totally sure their call will be dealt with promptly and not get lost in the system and we would all prefer to speak to a real person. With a personal operator taking the call, this ensures your customers can leave as many details as they like even when changing their minds halfway through. You are probably unaware of how many well known organisations, even quite large ones rely on telephone answering services - it's not just for the small companies.

Your business will appear more professional and convey a more personal image with telephone answering services from The Telephone Chain taking your calls.

TELEPHONE CHAIN ... telephone answering service and message bureau